Salon Policies

Our Policy on Refunds
While we don’t offer refunds on services, we want to assure you that we’re here to make sure you’re satisfied. If for any reason your experience didn’t match your expectations, you have options:

Speak with Our Manager: We encourage open communication. Reach out to our manager, who will listen to your feedback and help guide the next steps.

Enjoy the Flexibility of Choice: One of the great benefits of visiting a salon with a large team is having the option to try a different Artist, should you feel another approach would better capture your vision.

Re-Touches or Adjustments: You’re welcome to return at any time for a re-touch or re-do. We’re here to make any tweaks necessary to ensure your satisfaction.

Salon Gift Cards Available: If you’ve tried another Artist and still feel we didn’t quite get it right, we can provide a salon gift card, which can be used toward future services.

Late Policy: Your time is valuable! We kindly request you arrive 10 minutes prior to your scheduled appointment so that we may provide you with excellent service and respect your time. Appointments are held up to 10 minutes past your scheduled time.

Cancellation Policy: We respectfully request at least 24 hours to cancel any appointments. All on-location services and extensions services require advance non-refundable deposits.

Hair Color Policy: Red Market Salon gladly offers a 100% guarantee on all color services within 7 days of service. If you are not satisfied with your color, you have 7 days to return and allow us to make sure that you are satisfied with your color. You may see the same colorist or to try another top colorist. Red Market Salon is not responsible for any color service performed outside our salon or the color/formulas brought from a previous salon. Please note; Color correction requires more than one service to achieve the desired results. In addition, color services require care and maintenance in the home. Your color specialist will recommend the home care necessary to preserve the depth and brightness of your color. We do not offer refunds, however, will provide you a credit toward another service only after consulting with a colorist upon your return. Red Market Salon specializes in providing the best color experience and we are delighted that you have chosen to book your color appointment with our esteemed team of colorists.

Color Application Policy: We are honored you have chosen our salon for your beauty needs. We kindly ask that you remove all outer garments and jewelry before color application. This ensures we keep your clothing in pristine condition. Red Market Salon is not responsible for any damage to clothing during color application. You may change into a Red Market Robe. Please ask your color assistant or receptionist who will be happy to offer one.

Christmas Eve and NYE Policy: Each year on December 24th and December 31st we require a $95 deposit for all hair bookings. This is a non-refundable deposit. We encourage all our guests to book their appointments when they are 100% sure they can make it to their scheduled appointment.

Concierge Bookings: We require credit card information for any hotel bookings. Appointment must be cancelled within 6 hours of the appointment. No-shows and cancelled appointments within 6 hours or less, are charged 50% of the service.

Personal Items/Belongings: Red Market Miami is not responsible for any lost or damaged personal items. We strongly recommend removing all outer garments and jewelry before any color and/or shampoo services. Red Market robes are readily available upon request.

Special Promotion: Red Market Salon is pleased to present a complimentary customized treatment when you book your next appointment via our website. Treat, condition and revitalize your hair to perfection. Our team of colorists and stylists will formulate a treatment that will transform the appearance of your hair. Valid one per guest. Please book your appointment online and place promo code: ONLINETREAT in the notes of your booking.

Please do not hesitate to ask the front desk receptionists for assistance in booking your appointment online or should any questions arise.

Salon Policies

We won't share or sell personal information to third parties for marketing purposes.

Late Policy: Your time is very valuable to us and therefore we ask that you please arrive ten minutes prior to your appointment time. This time frame will help us to gladly give you the best service. Your appointment is held up to ten minutes past the scheduled time.

Cancellations: We respectfully ask that you give us a minimum of 24 hours notice if you need to cancel your appointment. All on-location services (home service, event, hotel, etc.) and hair extension services require non-refundable deposits and payment in advance.

Personal Items: Red Market Miami assumes no responsibility for damaged or lost personal items. We strongly recommend removing all jewelry and outer clothing prior to receiving a color or shampoo service. Our attractive and comfortable Red Market robes are at your disposal for this purpose.

Hair Color Policy: Red Market Salon gladly offers a 100% guarantee on all color services within 7 days of service. If you are not satisfied with your color, you have 7 days to return and allow us to make sure you are happy with your color. You may see the same colorist or try another top colorist. Red Market Salon is not responsible for any color services performed outside of our salon or colors/formulas brought in from a previous salon. Please note; Color correction requires more than one service to achieve desired results. Additionally, color services require home care and maintenance. Your color specialist will recommend the home care necessary to preserve the depth and brilliance of your color. We do not offer refunds, however, we will issue a credit toward another service only after consulting with a colorist upon your return. Red Market Salon specializes in providing the best color experience and we are thrilled that you have chosen to book your color appointment with our esteemed team of colorists.

Hair Color Application Guidelines: We are honored that you have selected us as your salon of choice. We ask that you please remove all accessories, jewelry, etc. prior to your color application; this will prevent your clothing or jewelry from being damaged. Red Market Salon is not responsible for any damage to your clothing or jewelry during the color application, you may change into our lab coats. Please ask our color assistants or the Receptionist, they are more than happy to assist you and provide one.

Christmas Eve and NYE Policy: Each year on December 24th and December 31st we require a $110 deposit for all hair reservations. This is a non-refundable deposit. We encourage all of our guests to book their appointments when they are 100% sure that they can keep their scheduled appointment.

Políticas Salon

No compartiremos ni venderemos información personal a terceros con fines de marketing.

Poliza de Retrasos:  Su tiempo es muy valioso para nosotros y por lo tanto, le pedimos se sirva llegar diez minutos antes la hora de su cita.  Este margen de tiempo nos ayudara a darle gustosamente el mejor servicio.  Su cita esta reservada hasta diez minutos pasada la hora citada.

Cancelaciones:  Le pedimos respetuosamente que nos de un minimo de 24 horas de anticipo si tiene que cancelar su cita.  Todo servicio “on location” (servicio a domicilio, evento, hotel, etc.) y  servicios de colocar extensiones al cabello requieren depositos no reembolsables y pago por adelantado.

Articulos personales:  Red Market Miami no asume responsabilidad por articulos personales danados o perdidos.  Recomendamos encarecidamente quitarse todas las joyas y prendas de vestir exteriores antes de recibir un servicio de color o limpieza de cabello (shampoo).  Nuestras atractivas y comodas batas de Red Market estan a su disposicion para este objetivo.

Política de color de cabello: Red Market Salon con mucho gusto ofrece una garantía del 100% en todos los servicios de color dentro de los 7 días de servicio. Si no está satisfecho con su color, tiene 7 días para regresar y nos permite asegurarnos de que esté satisfecho con su color. Puede ver el mismo colorista o probar otro colorista superior. Red Market Salon no es responsable de ningún servicio de color realizado fuera de nuestro salón o de los colores / fórmulas traídos de un salón anterior. Tenga en cuenta; La corrección de color requiere más de un servicio para lograr los resultados deseados. Además, los servicios de color requieren cuidado y mantenimiento en el hogar. Su especialista en color recomendará la atención domiciliaria necesaria para preservar la profundidad y el brillo de su color. No ofrecemos reembolsos, sin embargo, le otorgaremos un crédito para otro servicio solo después de consultar con un colorista al momento de su devolución. Red Market Salon se especializa en brindar la mejor experiencia de color y estamos encantados de que haya elegido reservar su cita de color con nuestro estimado equipo de coloristas.

Normas para la aplicación de color al cabello: Es un honor que nos hayan seleccionado, como el salón de belleza de su preferencia. Les pedimos por favor, que antes de su aplicación de color, remuevan todos sus accesorios, joyas, etc; esto evita que su ropa o joyas, sean dañadas. Red Market Salón, no es responsable por ningún daño a su ropa o joyas, durante la aplicación del color, puede cambiarse y usar nuestras batas. Por favor, pregunte a nuestros asistentes de color o a la Recepcionista, que ellos están muy felices de asistirlos y proveerles de una.

Política de Nochebuena y NYE: cada año, el 24 de diciembre y el 31 de diciembre requerimos un depósito de $ 95 para todas las reservas de cabello. Este es un depósito no reembolsable. Animamos a todos nuestros huéspedes a reservar sus citas cuando estén 100% seguros de que pueden asistir a su cita programada.

Promoción Especial: Es una satisfacción para Red Market, ofrecerle un tratamiento de cabello, gratuito, si hace su próxima cita, por vía de nuestro website.Trate, acondicione y revitalice su cabello a la perfección. Nuestro equipo de coloristas y estilistas, formularán un tratamiento, que le dará una radiante apariencia a su cabello.

Cualquier pregunta que tenga, acerca de hacer su cita a través del website, no tenga duda de consultarlo con la recepcionista, o cualquier pregunta que tenga.

Politiques de salon

Nous ne partagerons ni ne vendrons d'informations personnelles à des tiers à des fins de marketing.

Politique en matière de couleur des cheveux: Le Red Market Salon offre volontiers une garantie de 100% sur tous les services de coloration dans les 7 jours. Si vous n’êtes pas satisfait de votre couleur, vous avez 7 jours pour revenir et nous permettre de nous assurer que vous êtes satisfait de votre couleur. Vous pouvez voir le même coloriste ou essayer un autre coloriste. Red Market Salon n’est pas responsable des services de couleur effectués en dehors de notre salon ni des couleurs / formules apportées par un salon précédent. Notez s’il vous plaît; La correction des couleurs nécessite plusieurs services pour obtenir les résultats souhaités. De plus, les services de couleur nécessitent des soins et un entretien à domicile. Votre spécialiste des couleurs vous recommandera les soins à domicile nécessaires pour préserver la profondeur et la luminosité de votre couleur. Nous n’offrons pas de remboursement, cependant, vous ne bénéficierez d’un crédit pour un autre service qu’après avoir consulté un coloriste à votre retour. Le salon Red Market est spécialisé dans la fourniture de la meilleure expérience couleur et nous sommes ravis que vous ayez choisi de prendre rendez-vous avec votre équipe de coloristes réputée.

Nous sommes honorés que vous ayez choisi notre salon pour vos soins de beauté. Nous demandons aimablement que vous supprimiez tous les vêtements extérieurs et bijoux avant l’application de la couleur. Cela garantit que nous gardons vos vêtements en parfait état. Le Salon Red Market n’est responsable de aucun dommage aux vêtements lors de l’application de la couleur.Vous pouvez vous changer avec un peignoir Red Market. Nous vous remercions de demander à votre assistant de couleur ou réceptionniste qui se fera un plaisir de vous en offrir un.

Le Salon Red Market a le plaisir de vous offrir un traitement personnalisé gratuit lorsque vous réservez votre prochain rendez-vous via notre site Internet. Traiter, l’état et revitaliser vos cheveux à la perfection. Notre équipe de coloristes et stylistes formulera un traitement qui va transformer l’apparence de vos cheveux.

Surtout n’hésitez pas à demander aux réceptionnistes  de l’aide pour prendre votre rendez-vous en ligne ou si vous avez des questions à nous poser.

Politique de la veille de Noël et du Nouvel An: Chaque année, les 24 et 31 décembre, nous demandons un dépôt de garantie de 95 $ pour toutes les réservations de cheveux. Ceci est un dépôt non remboursable. Nous encourageons tous nos invités à prendre rendez-vous lorsqu’ils sont sûrs à 100% de pouvoir se rendre au rendez-vous prévu.